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Answer to FAQ            
Your Question:

WHAT DETERMINES LOW vs. HIGH COST?   or . . .

      What makes the difference between
            best-case & worst-case expenditure?

Our Answer:

The fixed recovery service cost quoted to clients following completion of the diagnostic evaluation is tied to the relative difficulty of performing the data extraction, cost of materials and labor time rebuilding the data.  The factors in each case are different.  Every hard drive that we receive is unique in terms of it's precise condition, even when arising from common modes of failure.

The high technology, intricately complex hard disk drive presents a fairly short list of symptoms compared to the literally thousands of potential causes of malfunction.  There is a fairly good analogy with the human body in this area.  As with disease and the human body, for hard disk drives there is a relatively short list of symptoms, and due to an immense level of complexity, a very long list of causes.  Some data recovery cases are relatively simple, while others are situations presenting challenges that some of our competitors would walk away from, simply declaring the drive impossible to recover.  Most of the time however, a given case will fall into the fat part of the bell-curve, at about the center of the range that we quote prior to our evaluation.



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