THE LOSS OF A BODY OF WORK . . .
" ...that has been the focus of a laborious effort for months on end, is undoubtedly the most debilitating experience one could ever face in his or her professional career...  [You were] able to retrieve my feature length script in its entirety...  I just want to say that you guys are life savers."
    G.W. Sonnenfeld II, Producer
                              @ Access Hollywood

YOUR CUSTOMER SERVICE WAS
        COMPASSIONATE, INFORMATIVE . . .
"I am sitting here at my computer working on a major project and I can't even conceive of how I would be able to do this if you hadn't recovered all of my files from over 30 years of designing training courses for customer service, management, teambuilding and strategic planning.  Thank you and all of the talented and kind people who work with you.  Not only are you folks technical wizards, but your customer service was compassionate, informative, and just perfect!"
    Dr. Susan Berk @ Encino, California

CRUCIAL TO OUR CLIENT'S DEFENSE . . .
"Many thanks to you and your team on the recent recovery of the RAID-5 data belonging to our client.  We are in the litigation support business and this was the only copy of the data... [and it] was crucial to our client's defense.  As you know we first tried a larger national service who was not successful, despite [their] reports (and charges) to the contrary.  Each time I present you and your team with a new challenge, you always come through for me."
    Robert Pallasch @ ACT Litigation Services

WE HAD GIVEN UP HOPE . . .
" ...in recovering some contractual data content that a user had lost due to a laptop disk failure. We shipped the unit to another company and within 24 hours they stated that the data was too damaged and was unrecoverable. We then sent the unit to Microcom and within 8 hours they determined that the data was in fact recoverable, although it would take a little time. Within a week most of the important data had been recovered. Our business user literally would have lost 2 years of important company data had MicroCom not pulled through. We were beyond delighted with this outcome and will only use MicroCom if we ever are faced with a data recovery issue in the future."
    Denise Evans, Vice-President, IS @ MGM Studios

A QUICK NOTE OF APPRECIATION FOR YOUR SERVICES . . .
"We received the recovered hard drive yesterday and were able to transfer files back to the user's computer without any problem.  She is very happy to have all her data back!  I'd like to hope we don't encounter any additional hard drive failures in the future, but it's great knowing that there's someone out there who can help us if we do.  Thanks again!"
    Curtis Osmun, Systems Librarian @ The Art Institute of Chicago,
                                                        Ryerson and Burnham Libraries


WE THOUGHT ALL WAS LOST . . .
" ...the labor, the information and irreplaceable time. You assumed our worries as your challenge and did not stop even when we had lost hope. You are what you say you are! THANK YOU MICRO COM."
    Eby Agu, Executive Director @ Aven Care Providers

ENGINEERS AT SEAGATE SAID IT WAS PROBABLY GONE FOREVER . . .
" ...all the technical folks I spoke with including system engineers at Seagate Technology said it was probably gone forever...  I'm ecstatic to have my data recovered.  YOU ARE THE BEST!!"
    Mike Nortz @ CSEA

I AM A HERO . . .
" I received my hard drive back today and my data.  Originally I sent [the hard drive] to Ontrack in Minnesota; they said the FAT was damaged, and the JPEG files they did recover would not open.  ...so then I clicked through a few other folders, you guys had recovered that portion too and in that one [folder] every single Italy picture opened — and I am a hero — and you are why!  So thank you, thank you; thanks to the engineers.  I'll put whatever you guys want on my letterhead...  I'll post you guys up online...  I mean — that was huge!"
    Barry Byrd, CEO & Co-Founder @ HRAmerica

96% RETRIEVAL SUCCESS RATE . . .
"I sent the recalcitrant drive to a company that boasted a 96% retrieval success rate. But I must have been among the 4% failures... I contacted Micro Com... working with expertise, intelligence, and persistence, they were able to find and piece together almost all of my irreplaceable material."
    Dr. Beth R. Neman @ Wilmington College

SUBMERGED FOR MORE THAN 3 DAYS . . .
" ...recovery seemed almost impossible because the electronic hardware had been submerged for more than three days following the flood of May 8, 1995. We are grateful for the data recovered..."
    Sister RoseMary Penouilh @ Congregation of Our Lady of Mount Carmel

YOU SAVED ME FROM PULLING OUT MY HAIR . . .
"Thank you for recovering the data off my crashed hard drive. You saved a year and a half of agency policies and procedures from having to be reconstructed. You saved me from pulling out any more hair than was absolutely necessary...

While everyone hopes they never, ever need a data recovery company, we have now been rescued by the best... And please know that, beyond our sincere thank you, we will surely recommend your services to anyone requiring your expertise."
    Frannie Mathews @ Dubnoff Center for Child Services

THE MARTIN LAWRENCE SHOW . . .
"Scripts for the Martin Lawrence Show were destroyed when the computer crashed... Micro Com was able to rescue our data within 24 hours... Now that's service!"
    Tom Waller @ GPO Independent Production

AFTER 3 WEEKS THEY WERE UNABLE TO RECOVER ANY DATA . . .
" ...Please thank your staff for the excellent job they did in recovering all the data from our failed drive. As you are aware we had originally sent this drive to Total Recall and after 3 weeks they were unable to recover any data. From this point on MicroCom will be our first call should we need any drive recovery services. It was a pleasure doing business with you."
    Tom Arnett @ UCLA Medical Center

PROMPT ATTENTION & QUALITY SERVICE . . .
"I would like to express our satisfaction in your prompt attention and quality service... the data you salvaged from our hard drive was integral in completing a proposal & we want to thank you for saving our data."
    John Morris @ Beech Aerospace

HARD DISK THAT DIED . . .
"Thank you for recovering all the files on our hard disk that died... This information was extremely important and no backup was available... Thank for your prompt & courteous service."
    John R. Niemeyer @ Foster Farms

A JOB WELL DONE . . .
"I would like to commend the exemplary customer service and technical support of your employees... always available to help and willingness to bend over backwards in order to get the problems solved... A JOB WELL DONE."
    Janet Schaeffer @ New York University

SEVERAL DAYS EARLIER . . .
"I received the drive back with the recovered data (several days earlier than had originally estimated)..."
    Jim Shouse @ Texas Instruments

NO DATA LOST . . .
"Had we lost the disk, we would have been in lots of trouble, since our databases change very rapidly.  Our problem turned out to be a virus which damaged the disk.  Before the promised day, you returned the disk to us.  The disk functioned correctly with no data lost..."
    David Gold @ Advanced Business Telecom, Inc.

ALL DATA BACK WITHIN 2 DAYS . . .
"After spending hours on the phone with Symantec technical support, they said the hard drive needs to be reinitialized for it to function properly, but that would mean losing all my data...  brought the hard drive to Micro Com.  We got all of our data back within two days."
    Lincoln Loftus @ Warner Brothers

THAT OTHER COMPANY SAID OUR DATA WAS NONE [sic] RECOVERABLE . . .
"When our SCO UNIX, 9Gb drive failed, we sent it to one of the biggest data recovery companies in the US.  They said our data could not be recovered.  Completely devastated, I decided to email Micro Com.  From the moment I got a response from them, I began to feel like there was still hope.  Micro Com came to our rescue and recovered every single file we needed.  Thank you Micro Com for getting our data back!"
    Anky Wirawan @ CV. RIZKI AGUNG - Bandung, Indonesia

FIRST CLASS RELIABLE SERVICE . . .
"All of us here at Rapid Repair sincerely appreciate the excellent service that your company gave us... your company provided us with first class reliable service in a crisis situation... It is without reservation that I would recommend your company..."
    Uly Grant (owner) @ Rapid Repair